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Find guides, tutorials, and answers to common questions about EduEagle.

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Getting Started

Account setup, first login, campus configuration, and onboarding guides.

12 articles

Module Guides

Detailed documentation for every EduEagle module — admissions, academics, attendance, finance, and more.

42 articles

Admin & Settings

Role management, permissions, branding, integrations, and tenant configuration.

18 articles

Video Tutorials

Step-by-step video walkthroughs for common workflows and advanced features.

24 articles

Frequently Asked Questions

How long does EduEagle implementation take?

Our standard implementation takes 7 days. This includes data migration, campus and department configuration, role setup, and staff training. Complex multi-campus setups may take up to 18 days.

Can I migrate data from my existing system?

Yes. Our implementation team supports data migration from Excel spreadsheets, CSV files, and most existing ERP systems. We handle the migration as part of the onboarding process at no additional cost.

How does multi-campus support work?

EduEagle's multi-tenant architecture allows you to manage multiple campuses from a single console. Each campus can have its own configuration, fee structure, and staff — while leadership gets a consolidated view across all branches.

What payment methods does the fee module support?

EduEagle supports UPI, bank transfers, credit/debit cards, and cash payments. UPI payments include mandatory screenshot verification before balances are updated. All payment channels are tracked in a unified dashboard.

Is my institution's data safe?

Absolutely. EduEagle is SOC 2 Type II certified with AES-256 encryption at rest, TLS 1.3 in transit, multi-tenant data isolation, and a full audit trail. We store all data within India.

Can I cancel my subscription?

Yes, you can cancel anytime with 30 days' notice. Upon cancellation, we provide a full data export in standard formats. Your data is retained for 90 days before permanent deletion.

Still Need Help?

Our India-based support team is available to help with any questions.